We are pleased to announce an exciting opportunity to help better serve diehard Star Wars fans like never before! Hasbro invites you to help launch a new weekly STAR WARS QUESTION & ANSWER SESSION with their Star Wars brand team.
In an effort to provide more consistent support to those dedicated to covering the iconic Star Wars toy line, Hasbro has established a weekly Q&A aimed at sharing the most up-to-date and accurate brand and product information available.
Submit questions that you would like posed to the Star Wars brand team. All questions submitted will be reviewed and answers to a select few will be posted on Hasbro.com the following Friday afternoon. Though only a sampling of all questions received will be posted to Hasbro’s site each week, we will make our best effort to respond directly to each editor with answers to all submitted questions.
Also, while Hasbro welcomes any and all questions regarding past and present product lines, they reserve the right to refrain from answering any questions that may otherwise divulge proprietary information related to future products.
YAKFACE'S RULES ON SUBMITTING QUESTIONS AND OTHER THINGS YOU SHOULD KNOW
First of all I do some occasional housecleaning of the question submission thread and remove all the old questions that have been sent and/or answered by Hasbro.
Just wanted you to know in case you come in and wonder "HEY, where the hell did all the questions go?" I will do this periodically because it just makes it easier for me to keep track of everything.
Next, I've received some questions about what does or doesn't get sent to Hasbro. I will tell you that the decision about what questions to send ulitimately rests with me. Not every question that gets posted will get sent to Hasbro and not every question that gets sent to Hasbro will get answered. If I don't send your question in, please don't take it personally and please don't let that stop you from submitting questions in the future, chances are one of them will get through eventually.
Sometimes I have to make a call about what and what not to send. Especially if the question is accusatory, hostile, combative or just flat-out rude in tone. I know some of you are eager to ask the "hard questions", so if you do, try to state it as politely as possible. A question like "Why does it seem like you only cater to scalpers when you pack Scorch at only 1 per case? I guess you don't want our money." obviously WON'T get sent. Too many questions like that and we could get blackballed from the Q&A altogether.
Plus as I surf the net and see new announcements being made, I'm going to assume you've read it too (I.E. Comic-Con, Toy Fair) and if a question pops up in the forum that's been answered at one of those events, I'll simply point you to that news whereever it may be, which will leave room for more questions.
And yes, Yak staff will occasionally toss in a question of our own from time to time as they come up. But first dibs, as always will go to our readers.
Just thought you might appreciate the mindset that goes into the Q & A on our end. As always, if you have any questions, complaints or comments, don't hesitate to bring them to me in an email and I'll do my best to help you out.
Finally, we ask that you keep this as one thread and that you please DO NOT create new threads here. We'll just end up deleting them anyway. Thanks a lot for your cooperation and have fun!















