Q1: By now you have read the horror stories regarding the arrival of the Mailaway Boba Fett at collectors' homes in various stages of damage from completely crushed to having the bubble fall off the card. Have these issues been address internally and can we expect a change up in how the mailaway promos are handled in the future in terms of protection and distribution?
A1: Yes, there will be changes. We have started shipping Boba Fetts in a white mailer outer box for extra protection, and this will influence the way we handle mail-ins in the future.
Q2: What has happened with Clone Wars Commander Jet? We have seen carded pictures of the rest of the figures in the wave, yet none of him. Also, the pre-orders online do not show him in the case assortment for Wave 5 or 6. Is he going to be delayed like the Cad Bane in Disguise was? Also regarding the CW line, My son LOVES the Clone Wars figures and new Galactic Battle Game for his growing collection, plus it's a way for us to enjoy Star Wars together as a family. He does have one complaint though. He wants the battle cards that come with many of the figures he already owns (Obi-Wan, Anakin, Count Dooku, Grievous, clones etc.) With budgets as tight as they are these days, is there any chance that you can make available via booster packs or online download (pdf) cards for figures we, and many collectors, already own? Helps us Hasbro, you're my son's only hope.
A2:We had production issues with Commander Jet, and he had to be bumped from the Fall waves. We're looking at slotting him back into the Spring at this point. As for the Galactic Battle Card Game, we're glad your son enjoys it. We talked about doing characters from previous waves, but deciced to just move forward since there is an almost neverending supply of characters from the past that we could do, and these cards actually take a big chunk of time to design. We're glad you guys are playing together as a family - that really gives us a smile knowing that we can help bring the generations of Star Wars fans together.
Yakface Reporter/Reviewer/Photographer/Toyguide Manager
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Fear leads to anger, anger leads to hate... hate leads to incessant complaining.