Yeah, the helmet issue is something that just drives me insane. I think the question should be mentioned something along these lines... and I have a few other ideas too.
Q - You've shown a great ability to deliver some amazing sculpts with clone troopers, and the VC #45 body is outstanding. However, the Phase 2 removable helmets for the basic clones looks too big, and takes away from the aesthetic of the figure, and around various forums, most fans agree that by far the best looking Phase 2 helmet is the ROTS #41 one, and while that was not removable, at least it looks really good. So with that in mind, and can we get some sort of update to the Phase 2 clones using the VC #45 body and a helmet that looks more in line with the ROTS #41 sculpt? Or heck - even a battle pack with a white clone, Shock Trooper, Utapau Trooper and 501st using these parts? You'd have one heck of a hit on your hands with this!
Q - Pricing increases seem to be here to stay, but that appears to be across the board. With that in mind, it seems like most of us are willing to accept this for new figures. But when we see so many repacks throughout the lines, we're not going to pay that when we can get the same figures from their previous releases for half the price on ebay. Do you plan on minimizing the older repacks moving forward? Or for repacks, will you consider using better incarnations of characters moving forward? For example, so many of the Movie Heroes characters actually had much better versions of those characters - you could actually appeal to kids AND collectors by keeping this in mind... same goes for Clone Wars (Cad Bane is a good example). (this is similar to what Paulskywalker wrote)
Q - You've been hesitant in the past to deliver playsets in the Star Wars line. And the ones that have been made appear to be more action feature oriented, which takes away from collector interest. Why not dive into this market with some realistic diroama-esque playsets that would appeal to both markets? If you don't feel that there is a market for playsets, we ask that you take walk an aisle past the Star Wars section at any Wal-Mart, Target, or TRU and take a gander at the Imaginext playsets. Those are geared toward kids, and seem to be doing very well (and have been for years). Something a little higher end, geared toward both markets would be welcomed with open arms (even my kid uses Imaginext playsets for his big Star Wars and GI Joe figures). If you still don't want to explore this market, would you consider working out a deal with a company like Sideshow? They are able to deliver 1:6 scale environments that collectors love, and we have no doubt they could do the same for 1:18 scale (we think you could too if you wanted to).
Q - If you're not interested in big playsets, how about some army builder packs, each packed with a 2-sided wall that could interlock so we could build our own dioramas? You could start things off with a Death Star wall, that comes with a Stormtrooper, Imperial Navy Commander, and Imperial Astromech Droid. The other set could be a Tantive IV wall, that comes with a Rebel Fleet Trooper, Rebel Officer, and Rebel Astromech Droid... heck, market them as "Battlefront" sets if you have to. These would sell like crazy and a retailer like TRU would likely be very motivated to carry sets like these. If they do well, then you can expand the idea out to more environments... PLEASE?