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Hasbro CVI QnA: The Questions 8/24/12

Official responses to fans' questions from the Big H!

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Hasbro CVI QnA: The Questions 8/24/12

Postby YAK_Jayson » Wed Aug 15, 2012 12:23 am

We have set up a time to meet we Hasbro for a one-on-one interview/QnA session immediately following the presentation/panel on Friday, Aug. 24. at Celebration VI. Beside the obvious, "where are the figures/distribution" questions what would you like to ask them? We only have 10 min with them so not every question submitted can and/or will be asked.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby jedicrippler » Wed Aug 15, 2012 1:15 am

It's a distribution thing, but where in the name of Palpatine is any new product for the Heartland of America? I'm here in southern Illinois & my buddy & I have seen remnants of 2ish cases total of TVC stuff since February. The way my buddy hunts (he found remnants of 1 of the cases) it's ridiculous that the first "new" TVC (Han Bespin & Fordo) we saw was at a Hastings. Not Wal-Mart, Target, TRU, KMart, Kohls or Sears but frickin' Hastings! The WM in my town (Carbondale) & the prime trio (WM/TRU/Target) in Marion, IL haven't had any new TVC since February. Period. And it's not like the pegs are overflowing. My WM has had 5 figures for months now (although a Maul appeared mysteriously one day but not a Qui-Gon so I'm not sure what to think there). Nothing has been shipped out. And I know the TRU warehouse has had figures because one of the guys there checked & it said there was stock available at the warehouse level. Just not being shipped to the store. And then Hasbro is making the last wave online exclusive? I'd ask them if it's because they think the figures aren't selling. You can't sell what isn't making it to the store shelves guys.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby Paulskywalker » Wed Aug 15, 2012 9:53 am

Oh behalf of poor Chewie please ask them about the ROTS helmet issue! :wink:

For me, i suggest why are prices so high and going up when things aren't selling and we get so little for our money; i often hear parents say they want more for what their paying.

Similarly why don't they go back to the Legends line and mean Legends, have the best figure of characters with lots of character related acessories i.e Rots Kenobi with cloak, sabre, hilt, swimming head and mouth piece, Electrostaff and Grievous blaster. Troopers with plenty of fire power, Stormies with all stormie weapons, Space and snadtrooper gear. S/A clone with both phase helmets with plug in visors and antennas, pauldrons and skirt so to turn from a grunt into your own unique officer (release in other colours. This would make it worthwhile for kids, value for parents and repacks that are attractive to some collectors.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby YAK_Chewie » Wed Aug 15, 2012 11:32 am

Yeah, the helmet issue is something that just drives me insane. I think the question should be mentioned something along these lines... and I have a few other ideas too.

Q - You've shown a great ability to deliver some amazing sculpts with clone troopers, and the VC #45 body is outstanding. However, the Phase 2 removable helmets for the basic clones looks too big, and takes away from the aesthetic of the figure, and around various forums, most fans agree that by far the best looking Phase 2 helmet is the ROTS #41 one, and while that was not removable, at least it looks really good. So with that in mind, and can we get some sort of update to the Phase 2 clones using the VC #45 body and a helmet that looks more in line with the ROTS #41 sculpt? Or heck - even a battle pack with a white clone, Shock Trooper, Utapau Trooper and 501st using these parts? You'd have one heck of a hit on your hands with this!

Q - Pricing increases seem to be here to stay, but that appears to be across the board. With that in mind, it seems like most of us are willing to accept this for new figures. But when we see so many repacks throughout the lines, we're not going to pay that when we can get the same figures from their previous releases for half the price on ebay. Do you plan on minimizing the older repacks moving forward? Or for repacks, will you consider using better incarnations of characters moving forward? For example, so many of the Movie Heroes characters actually had much better versions of those characters - you could actually appeal to kids AND collectors by keeping this in mind... same goes for Clone Wars (Cad Bane is a good example). (this is similar to what Paulskywalker wrote)

Q - You've been hesitant in the past to deliver playsets in the Star Wars line. And the ones that have been made appear to be more action feature oriented, which takes away from collector interest. Why not dive into this market with some realistic diroama-esque playsets that would appeal to both markets? If you don't feel that there is a market for playsets, we ask that you take walk an aisle past the Star Wars section at any Wal-Mart, Target, or TRU and take a gander at the Imaginext playsets. Those are geared toward kids, and seem to be doing very well (and have been for years). Something a little higher end, geared toward both markets would be welcomed with open arms (even my kid uses Imaginext playsets for his big Star Wars and GI Joe figures). If you still don't want to explore this market, would you consider working out a deal with a company like Sideshow? They are able to deliver 1:6 scale environments that collectors love, and we have no doubt they could do the same for 1:18 scale (we think you could too if you wanted to).

Q - If you're not interested in big playsets, how about some army builder packs, each packed with a 2-sided wall that could interlock so we could build our own dioramas? You could start things off with a Death Star wall, that comes with a Stormtrooper, Imperial Navy Commander, and Imperial Astromech Droid. The other set could be a Tantive IV wall, that comes with a Rebel Fleet Trooper, Rebel Officer, and Rebel Astromech Droid... heck, market them as "Battlefront" sets if you have to. These would sell like crazy and a retailer like TRU would likely be very motivated to carry sets like these. If they do well, then you can expand the idea out to more environments... PLEASE?

:wink:
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby sircouch » Wed Aug 15, 2012 11:46 am

Tell them I resented Hasbro expressing that it was our fault for their problems.

Tell them I haven't seen a new single packed figure in my local WalMarts, Targets or TRUs since BEFORE THE NEW YEAR.

Tell them "enough with the repacks"!

Tell them that I get pi**ed off everytime I see a frickin' swivel arm figure out there and more so when it is packed with an exclusive.

Tell them, F*** you for putting the last wave online where it is bound to be expensive and you'll likely have to buy the peg warmers too.

Tell them I searched over multiple STATES for the Jacen / Jaina Solo wave and never found them. That was the beginning of the end for me. And with this latest drought....

Tell them their distribution sucks so bad that I quit collecting 3-3/4" and put all my money into Sideshow.

In short, tell them they suck.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby darthwalls » Wed Aug 15, 2012 11:51 am

How about asking them why they thought it was smart to release the same figures in all three waves at the same time? Then strongly suggest they never do it again.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby darth_sidious » Wed Aug 15, 2012 12:07 pm

Rather than attacking them, I'd word the questions so that they yield the most information. Instead of focusing on the current distribution problem (which they are now very aware of), I'd ask about the outlook for 2013. We know that wave 1 of each line caused a serious clog at retail - maybe they can prevent that next year for AOTC...

My big concern isnt for vintage, since its going on hiatus, but for the CW line which is the worst its ever been. The figure / character selection is dreadful, and both kids and collectors alike are losing interest in the line. Please ask them about the character selection process, and how they plan to keep customers engaged with that brand in 2013 - because the 2012 basic CW line was a failure in my opinion...
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby YAK_Chewie » Wed Aug 15, 2012 1:48 pm

Yeah, I don't think attacking them like that is going to get us very far. I do think it's good for them to know they're alienating their collector base more and more though.

:wink:
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby Paulskywalker » Wed Aug 15, 2012 3:39 pm

I second Chewie's playset questions, if asked make it clear movie realistic playsets means hidable play features like they've been doing on some vehicles and the diorama BP's would be plastic walls not cardboard. (Obviously am assuming similar questions will be accumulated into one)

Also if the Clone Wars line is coming to an end will they be fitting animated style clone wars figures of choice popular characters that have not been done into the BAD/MH line like they do with EU figures.
'I have a bed feeling about this' Hasbro 2013 onwards.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby darthwalls » Wed Aug 15, 2012 3:55 pm

Also can ask if they plan on making the Disney Build a Droids available outside of Disney.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby Rune Haako » Wed Aug 15, 2012 4:07 pm

Why no love for Star Wars: The Clone Wars Hasbro?
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby jedicrippler » Wed Aug 15, 2012 4:21 pm

I now know what I was really meaning to have you inquire about. I've heard of the so-called Hasbro reps. Even met one once. What exactly is their job supposed to be? I'd think it's to make sure that product is being delivered to stores in a timely manner to ensure that the pegs aren't empty.

Example: my WM had 20 pegs for SW for about 4 months. 8 for CW, 4 each for MH, TVC & DtF. The entire time they had enough figures combined to fill 2-3 pegs. Total. The figures were spread across the respective assts (I made sure they were shuttled to a single peg per line). Which left 16 completely dead empty pegs. A massive void. Where was the Hasbro rep for my area during these 4 or so months? The dept. manager was useless, on maternity leave for quite a bit of that time & apparently didn't bother to delegate authority properly because she didn't care about the dept.

The one time I did meet a Hasbro rep (at this specific WM), she was beyond clueless. It was in June 2007 (coin line). I asked her why the holo figures hadn't been cleaned out during the send back period Hasbro had run earlier in the year. She said they were the currently shipping figures & that she hadn't seen the coin line for months. I then told her that this store had received about 10 cases of the '07 line 3 days earlier (oddly enough it was the Revan/Malak/pre-Grievous wave). She got quiet & didn't even try to give me an answer to that one.

So to sum up: Do they ever audit their reps? Double check numbers or whatnot?

Also, today I was at the TRU in Cape Girardeau, MO today I was talking with one of the guys doing the reset (hoping they had the MP Thundercracker for Transformers as it's BOGO 50% this week on TFs) & mentioned the lack of anything new TVC wise. He said that we're a "smaller market" so it's harder to get stuff shipped to the stores. Plus they're still sitting on 4 or 5 black Bespin Guards from the BAF line. Again, shouldn't those have been sent back during a Hasbro rep's sweep through the area?

So I guess that's another one: Why is it suddenly so hard to get new stuff shipped to certain areas when there's never been a problem in the past?

Also how does one go about becoming a Hasbro rep? Because I'm pretty certain I could at least keep up with what is currently shipping.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby Paulskywalker » Thu Aug 16, 2012 11:13 am

Will we ever see the other Imperial Scanning Trooper and part of the scanner?
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby Kodiak3d » Fri Aug 17, 2012 7:31 pm

Ask them to please release the centerpiece for the cantina, preferably sooner rather than later. Maybe even a whole cantina playset, but I know that won't happen.

Also, you don't have to pack a TIE pilot with every pack of Rebel pilots. Really. You don't have to. Just put in another Rebel pilot, even if you don't give him/her a name.

Please, at least re-tool the Y-wing (OT) if not remake it completely to be more to scale. It worked so nicely with the X-wing...

And of course, fix the distribution problems. It can't be that hard. I too never saw the Jacen/Jaina wave.
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Re: Hasbro CVI QnA: The Questions 8/24/12

Postby oolax » Sun Aug 19, 2012 8:36 am

My questions:

1- The news from last Convention-con in my point of view are disapointing. Why does Hasbro focused so much with main characters and above all re-making so many figures. Collectors want more never-before made characters. The only very new figures showed at San-Diego were only Jocasta Nu and the ewoks ! I'm afraid that we won't have a good number of very new figures before the end of the line in 2018. I understand that big H concentrate his efforts on kids' focused collections but where are the old collectors'one ?
What are the possibilities to create an exclusive line in limited edition of 15-20 figures /per year Chosen and why not financed partially by collectors by pre-paying (really stupid do you think ?).

2- What is the situation in Europe with the distribution and selling? This year in France we only had the Phantom menace wave. And there's so many movie line figures that it seems that this line is suffocating.

Thank you

Oolax from France
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