Thank you for contacting Hasbro, Inc. regarding the Star Wars Exclusive Rocket Firing Boba Fett. We are sorry to learn the packaging from your promotional figure was damaged.
Regrettably, we are unable to exchange the figures for you due to the packaging being crushed. Hasbro, Inc. is not responsible for issues with USPS mailings and we do not guarantee the packaging. I sincerely apologize for this unfortunate experience.
Thank you for your understanding.
Thank you for contacting Hasbro, Inc., and for bringing this matter to our attention. I apologize for any disappointment this may have caused.
Please be assured that I have shared your concerns with the product team. We will be pleased to arrange an exchange for you.
To help facilitate the process, a postage paid mailing label has been sent via email from eMerchandiseReturnAlert@uspsshippingapis.com for you to use in returning your Star Wars Exclusive Rocket Firing Boba Fett figure and packaging to us. Simply package up your return and place the mailing label securely on the package. Drop it off at the Post Office window and itâ€™ll be on its way back to us.
Your name here, I want to assure you that all of us are dedicated to maintaining quality products. I hope you and your family will enjoy our products for many years to come.
Grimace wrote:I think Hasbro should just stop putting the mail away figures on cards and go back to bagging them loose
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